Jobs at Rachel Ash
Located in the beautiful Leicestershire/Northamptonshire countryside, Rachel Ash is a luxury designer bridal boutique boasting exciting collections from the very best in British and International bridal couture. Our reputation is built on honest styling expertise and our impassioned customer service. We really care about each and every one of our brides and want them to enjoy the run up to their big day, safe in the knowledge that we will take care of everything. We are able to deliver this through our collections, lovely store environment and our incredible team.
Bridal Stylist - PT, Sunday Only
We are excited to be offering a part-time Bridal Stylist role. The successful candidate will be responsible for providing an outstanding customer experience to Rachel Ash brides, achieving goals and performing duties related to the presentation and operation of the boutique. As a Bridal Stylist, you will take on the role of a brand ambassador for the store and demonstrate the values and qualities of the Rachel Ash brand. The candidate must be available to work every Sunday, 9:30-6pm, and be comfortable working alone.
Role Responsibilities
- Providing fantastic customer service to all brides and their guests both in person and via other methods of communication.
- Upsell services and products where suitable but ensure not to be a ‘pushy’ salesperson, that's just not the Rachel Ash style.
- Ensure that the store and products are consistently maintained and in pristine condition at all times
- Book appointments with our brides and maintain our administrative systems and processes.
- Maintain high response with general customer enquiries on all platforms.
Essential candidate requirements
- Previous experience working in a retail or customer facing environment where customer service is the priority of the business.
- A passion for bridal fashion, and for going the extra mile to make Rachel Ash brides look and feel fantastic.
- Positive attitude, quick learner and capability to be effective during both busy and quiet times.
- Ability to work alone effectively.
- Excellent communication skills interacting with customers and fellow staff members. The ideal candidate must feel very confident interacting with people.
- Comfortable and confident using technology, we use an iPad, iMac, and all Microsoft programmes at the boutique.
- Highly organised individual able to complete tasks efficiently and manage time effectively.
Non-essential candidate requirements but highly desirable
- Previous experience in a customer facing sales role would be preferable. Specifically a role whereby the candidate had direct interaction with customers on a 1:1 basis.
- Previous experience within the wedding/bridal industry or in a luxury retail environment.
Hourly Pay Rate: £12.50-£13.50 - depending on level of experience
Full training will be provided to equip the candidate with the skills to perform individually and manage the boutique alone if necessary. Candidates must be 18 or over to apply.
Send your CV and cover letter to info@rachelash.co.uk, no other method of application will be reviewed. The successful candidate must be immediately available for training.
Aimee - Owner, Rachel Ash Bridalwear
