Buy try keep or return

At this current time we are limiting purchases on Buy, Try, Keep or Return to just one dress. If you have a specific request then please email us on info@rachelash.co.uk.

All of the dresses included in 'Buy, Try, Keep or Return' have the sale label and a buy now button. We are constantly adding new dresses, so make sure to keep checking back if you don't find what you are looking for. If you have seen a dress in our main collection not in the sale, it's always worth emailing us to see if we are willing to sell our sample. Email us at info@rachelash.co.uk.

To purchase one of our dresses you can browse the dresses on the website. Once you find the dress you love and accept these conditions of sale, click 'Buy Now' on the detail page and it will take you to our checkout via our online shop.

It is extremely important that you check the dress versus our repair checklist prior to trying the gown. If you do this and cause damage to the dress you risk a 15% damage fee or potentially the full purchase amount if the dress is deemed irreparable from damage caused by the customer. If you notice a defect we haven't outlined please email us immediately with photographs. We will then confirm acceptance and you can proceed to trying the dress.

All defects on wedding dress samples are generally repairable most often minor cosmetic defects or repairs. These can be resolved with dry cleaning or with your seamstress during alterations.

Sample sale dresses included in our ‘buy, try, keep or return’ sale are sold as seen. Please note that in most instances our sample sale dresses have not been dry cleaned. We always recommend that you get the dress dry cleaned prior to undertaking any alterations or repairs. We recommend using wedding dress specialist Terrington Burchett, as they will focus on any specific areas requiring more in depth cleaning. The purchase of a wedding dress via our online sale does not include any required dry cleaning or alterations. The dresses have been priced according to their condition with significant savings in most cases.

All wedding dresses require alterations, even if you have purchased a new dress. A wedding dress is not like clothing you buy from the high street, there is more structure and the fabrics more delicate, so you will always want to have the perfect fit for your wedding day. All sample dresses can be reduced in size by 1-2 dress sizes by a professional seamstress, some even more but that depends on the style of the dress.

As you have chosen to purchase your dress online we haven’t been able to welcome you to our boutique. Despite this we will still make our alterations specialist available to you. If you would like to use this service please contact us on info@rachelash.co.uk and we can check our availability. In some cases, no alterations are necessary, however it is likely that you will need some adjustments to your dress to ensure a perfect fit and potentially some minor repairs as it is a dress off the rack. Rachel Ash Bridalwear offers a fitting and alteration service, but this is an independent service provided by a fully experienced and skilled alterations specialist. We also operate a list of recommended seamstresses to cover the surrounding counties to our store.